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Writer's pictureCraig Lawson

Having battery issues?

Updated: May 20, 2021

Check out these troubleshooting tips before you come in a see us.


-device won’t charge to 100%

-device drops % of charging at random

-device may run out of battery really quickly

-device may smell toxic

-device may not hold any charge at all

-device will try and boot up, but turn off after displaying symbol.

-battery may swell and push up on the screen causing the screen to break or no longer sit flat


We recommend replacing your phone battery about every year.

Phone batteries are designed to last between 400-600 charge cycles and most aftermarket batteries go through about 50-100 charge cycles during testing before you even receive the item. Phone batteries only take between 10 minutes to repair, depending on the model of phone.


Changing certain habits and settings can conserve the life of your mobile phone battery


-Turn off location services, bluetooth, and wi-fi when you are not using them. These services drain the battery life quickly


-Only use the vibrate setting on your phone when necessary, as it uses more battery power than the ring tone alone.


-Other battery-draining features are the camera and the internet, so evaluate and limit use of these features if necessary.


-Turn down screen brightness


-Review and clean up your apps. If there are apps that you have installed but never actually use, uninstalling them can improve battery life.


-Using your device whilst on charge may shorten the life of your battery due to the heat created while it is being charged and used at the same time.



You might have heard that you need to run your mobile phone’s battery all the way down to ‘train’ it to hold a charge; this is a myth. While this was true of older batteries, most current mobile phones use lithium batteries that are designed to charge often. Letting the battery get to 0% can actually be harmful to your battery life.





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